Three Words I No Longer Use

Are you robbing people of reaching their highest potential by using words that reduce their energy, creativity, curiousity and enthusiasm? Are you reducing their chances for finding and implementing the best possible solutions to their challenges? I’ve banned three such words from my vocabulary, and there are some others I’m working on but still slip … Read more

Can strategies succeed without aligned values?

Discouraged about developing strategies that achieve desired outcomes? I have found that when people tell me their last strategic plan failed, and the plan itself doesn’t look bad (so many do!), there were two main reasons: The plan was developed by a tiny group of leaders with little input from staff and often none (or … Read more

Curiosity and Innovation

I often hear people claim they want an innovative culture in their organizations. But in order to be innovative, we must have a tendency to ask and learn about things by asking questions, investigating, or exploring – the very definition of curiosity! I had the good fortune to hear Charles Fishman speak recently about his … Read more

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