The Outcomes that Matter

Let’s start with the personal. I had an operation last year, after which the symptoms that were the reason for the operation got worse. The surgeon still regards the operation as a success because she did something (possibly the wrong something) technically well. Which outcome do you think matters most – patient health or a surgeon’s pride in their … Read more

Let’s Ditch the Phrase “Best Practices”

I have been delighted to learn that many of my best colleagues cringe just as I do at the phrase “best practices.” Best for whom? When? Why? Let’s take an example. It’s best practice to avoid having spouses on a board. And many of us have seen horrible results from such arrangements. If one spouse … Read more

Is Your Board Practicing Intentional Governance?

Proposed approach for Intentional Governance: An explicit desire to improve governance is voiced and appears to have majority support. A conscious decision is made, at least on first steps. A committee or working group is formed with an assigned purpose of recommending enhancements. A work plan emerges after deliberate discussion of the nature of desired change.

You Are Now the Interim Executive. Now What?

Stephen Nill invited me to share my most recent experience where I stepped in as the interim executive and successfully led the nonprofit organization to a healthy place, ready for its next full-time executive director. I’ll do that and go further – I’ll give you the benefit of my experience by talking about the questions … Read more

Enjoy this blog? Please spread the word :)