Who Leads Charity Restructuring?

In my prior blog, I listed some of the main options facing a struggling charity. Let’s turn now to who might lead the consideration of such major changes, and what the decision-making process might involve. Leadership Options All the analysis below assumes the internal individuals involved are skilled, competent and dedicated to the mission. And … Read more

When a Charity’s Options Dwindle

Many Canadian charities were already struggling to meet rising needs. They certainly didn’t need a postal strike during their biggest fundraising time of the year. [Update: or a big increase in postal rates right afterwards!] Even though many donors now give online, many of the older and more generous donors wait for a letter and … Read more

The Outcomes that Matter

Let’s start with the personal. I had an operation last year, after which the symptoms that were the reason for the operation got worse. The surgeon still regards the operation as a success because she did something (possibly the wrong something) technically well. Which outcome do you think matters most – patient health or a surgeon’s pride in their … Read more

Let’s Ditch the Phrase “Best Practices”

I have been delighted to learn that many of my best colleagues cringe just as I do at the phrase “best practices.” Best for whom? When? Why? Let’s take an example. It’s best practice to avoid having spouses on a board. And many of us have seen horrible results from such arrangements. If one spouse … Read more

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