The Outcomes that Matter

Let’s start with the personal. I had an operation last year, after which the symptoms that were the reason for the operation got worse. The surgeon still regards the operation as a success because she did something (possibly the wrong something) technically well. Which outcome do you think matters most – patient health or a surgeon’s pride in their … Read more

Let’s Ditch the Phrase “Best Practices”

I have been delighted to learn that many of my best colleagues cringe just as I do at the phrase “best practices.” Best for whom? When? Why? Let’s take an example. It’s best practice to avoid having spouses on a board. And many of us have seen horrible results from such arrangements. If one spouse … Read more

These are a few of my favourite blogs

These blog articles from 2017 stand out in my mind as thought-provoking yet practical, with innovative ideas to benefit our organizations and ourselves or at least great ways to cover a topic. And they will lead you to sites that contain many excellent blog articles – check the lists at each for what titles resonate … Read more

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