The Outcomes that Matter

Let’s start with the personal. I had an operation last year, after which the symptoms that were the reason for the operation got worse. The surgeon still regards the operation as a success because she did something (possibly the wrong something) technically well. Which outcome do you think matters most – patient health or a surgeon’s pride in their … Read more

An Olympic Athlete Needs a Coach. So Do You.

In the sports world, the better you are at your sport, the better your coach has to be too. Those who work with beginners don’t expect to coach at world competitions. Athletes find new coaches with higher qualifications and more relevant experience as they progress. So, are you better at your job that that gold … Read more

Is Your Board Practicing Intentional Governance?

Proposed approach for Intentional Governance: An explicit desire to improve governance is voiced and appears to have majority support. A conscious decision is made, at least on first steps. A committee or working group is formed with an assigned purpose of recommending enhancements. A work plan emerges after deliberate discussion of the nature of desired change.

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